Office Manager
Jen has been our office manager since 2003. She began her career here as a school to work student and is celebrating 28 years at our office. Jen is a Certified Paraoptometric Assistant and has experience in all departments. Jen takes great pride in leading employees to always give our patients the gold standard of care.
Jen was born and raised in Altoona, PA. In her spare time she enjoys spending time with her husband and two teenage sons, camping, baking, and traveling.
Assistant Office Manager
Becca has been a part of the Mountain View family since 2008 and was promoted to Assistant Manager in 2015. She is a Certified Paraoptometric Technician. What she loves most about her job is being given the opportunity to work closely with the doctors in growing the practice, as well as meeting new people everyday.
She lives at home with her husband (Drew), her two young daughters (Avery and Parker). She enjoys going to car shows, gardening, doing escape rooms, and spending time playing with her girls.
Our insurance department is responsible for billing the patients vision and/or health insurance for the services provided, as well as directing insurance payments were they need to go. They answer any questions either from the staff or the patients, and keep our staff up to date on any insurance changes. The insurance department may only be made up of three people, but there is over 60 years of experience between them!
Medical Billing
Pam loves the relationships that she has her coworkers. She also enjoys making sure that our patients claims get billed correctly and in a timely manner. When she is not working you can find her cheering on PennState.
Vision Billing
Working behind the scenes to ensure our patients get the gold standard of care from check in to check out is what Michelle loves about her job. When she is not billing insurance you can see her in the stands cheering on her boys at their football games. She also enjoys camping with her family.
With our technicians at the helm our lab is a well oiled machine. They are responsible for creating over 400 pairs of glasses per month! They customize your lenses into the frame that you picked out and inspect them to make sure that they are perfect for you.
Optical/Lab Lead
Jon feels that being a key part in providing patients with quality eyewear and in turn quality vision is a big part of why he loves his job. He enjoys listening to live music, watching sports and spending time with his family.
Doug loves spending his free time with his family. He loves seeing our patients pleased with the glasses produced in our lab.
When Crystal is not helping Dr. Satryans patients she is helping in the lab. She enjoys the hands on aspect of helping people achieve their best vision possible.
We consider our front desk the life line of the office. Our friendly front desk staff is responsible for answering the phones and checking the patients in and out.
Team Lead
Helen enjoys working closely with her coworkers and the atmosphere. “It is nice having a job that works with your family life.”
She loves spending time with her family, read and taking her dogs for a walk.
Megan enjoys interacting with patients and giving them the care they need.
During her spare time she enjoys shopping. She loves spending quality time with her fiancé and daughter.
Kathy enjoys all seasons, so when she is not at work you will find her outdoors.
While she is on the clock she loves greeting patients as soon as they walk through the door. She also enjoys making our patients smile.
Savannah enjoys spending time with her fiancé and family. She also likes to ride four wheelers and keeping her nails painted. When she is at work she loves to greet our patients by being the first to welcome them.
Call Center Advocate
Chris enjoys having time at home to relax, craft and spend time with her family. While she is at work she looks forward to spending time and laughing with her co-workers. She also enjoys our work outings and the occasional donuts that Dr. Rettig brings.
Our technicians perform all of the preliminary testing on the patients before their exam, as well as any special testing the doctor orders. They are also responsible for helping the doctors by getting them contacts or anything else needed during the exam, escorting the patients to optical or to the front desk, as well as confirming appointments.
Lead Technician, Dr. Rettigs Technician
Kim enjoys spending quality time with her family and friends. While working she loves getting to know her patients and helping them see the best they can.
Dr. Satryans Main Technician
Four-wheeling, camping, watching movies, the occasional adult beverage and reading are all things Crystal enjoys while away from the office. Her favorite thing about being a technician is directly interacting with the patients and enhancing their vision. She appreciates the community outreach within our office, and has been on several mission trips with Dr. Satryan and VOSH PA to Haiti.
Dr. Krepp’s Main Technician
Karly is a Pittsburgh Penguin fanatic and loves going to their games. She is a thrill seeker who enjoys going to amusement parks and riding rollercoasters. One thing she loves about her job is working closely with her patients, as well as working with a great group of coworkers and doctors.
Dr. Jones Main Technician
Michele enjoys seeing familiar faces while she is at work. She likes being able to answer questions or concerns about testing to help put patients at ease. In her spare time she enjoys spending time with her husband, Nick, and her two step children.
Dr. Rettigs Technician
Jillian enjoys making delicious sweet treats and food! She also loves spending time with her family, friends, and two Yorkies. She appreciates how kind and welcoming her coworkers and patients are.
Dr. Zatorskys Technician
Connecting with patients on a daily basis is the main reason Emilee enjoys working at Mountain View. Outside of work spending time with family and friends is her main enjoyment. She also likes doing things outdoors.
Dr. Zatorskys Technician
If Aliyah is not hanging out with her friends you can find her relaxing on her down time. When she is on the clock she really enjoys working with complex patients and performing special tests.
Dr. Krepps Technician
Ava loves meeting new people and creating bonds with them. She also helps out on her familys dairy farm. When she is not working she likes to spend time outdoors with her family and friends.
Logen likes helping patients with their medical needs when it comes to eye care. He also likes doing whatever it takes to satisfy our patients. When he is not doing preliminary testing on our patients he is spending time with his family, friends, and girlfriend or hunting, fishing, and swinging the iron on the golf course.
Emily loves working closely with her dad, Dr. Jones. She appreciates getting to meet and talking with patients while at work. When she is off the clock she enjoys spending time with her friends and family, as well as lifting weights, performing music, and running her candle business.
Our optical staff will give you their honest expert opinion when helping you pick out your frames. They are also the ones who will adjust your glasses and fix them if needed. Have any questions about lens choices? They have the answer.
Optical/Lab Lead
Jons favorite thing about helping in optical is being able to problem solve to give the patients the best possible experience at Mountain View.
Optician and Safety Coordinator
Kristin oversees our Enchroma (color vision) lenses and Safety program. While helping patients she is not afraid to give her honest opinion, to build relationships with them. She also enjoys helping children pick out their first pair of glasses. When she is not at work you can find her playing video games with her husband and pup Ruger.
Frame Board Designer
When you see our frame board with all the latest and greatest frames, that is Jenny’s hard work. She is our Frame Board Specialist and is in charge of ordering all the new inventory. Jenny loves the challenge of finding new frames to keep our patients looking their best. While she is not on the clock at Mountain View, she enjoys camping and crafting.
Optician
Not only does Terry love to help patients find the perfect frame, but she also enjoys making sure they get the best lens possible. In her free time, she enjoys spending her time with family and going to car shows.
Optician
Debbie loves meeting new people and assisting them with choosing fun frames. She wants the patients frames to both look great and feel comfortable. When she is not helping patients look their best, she is watching her family drag race their dirt bikes and 4 wheelers. She also enjoys cooking, and antique shopping with friends.
Optician
Mackinzie appreciates educating patients on what frames would work best with their specific prescriptions and visual needs. She also really enjoys finding them a frame that makes them feel confident. When she is not styling our patients you can find her styling her family and friends using her cosmetology background. When she has downtime she is going on adventures with her son, boyfriend, and parents.
Optician
Sara enjoys spending time with her children around a bonfire, or going on long distance drives. She likes to spend one on one time with patients while helping them look and feel their best.
Optician
Everyday that Jeremy is working he is always having a fun time. He appreciates how nice and helpful everyone is at Mountain View. Jeremy enjoys cooking delicious dishes to share with his loved one. He spends most of his free time with his fiancé, Cheyenne, and his two cats Flora and Mary.
Melissa runs our Contact Lens department. She is responsible for ordering and checking in patients contacts. She is also who will teach you how to insert and remove contacts. Melissa is also the one who maintains our stock supply of contacts as well as keeps the rest of the staff up to date on any changes.